Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com if you have any questions.
Har yaushe odar nawa zai ɗauka?
Sai dai in an lura da shi a cikin bayanin samfurin, ana isar da kayan cikin hannun jari a cikin kwanakin kasuwanci 7 zuwa 10 na odar ku.Kafin jigilar kaya, zaku iya tambayar wani ɓangare na uku ya zo don duba abubuwan.Kuna iya zaɓar ƙungiyar jigilar kaya, ko buƙatar mu mu ɗauki odar ku.Farashin jigilar kaya zai kasance tare da ku kafin jigilar kaya.
Dokokin baya
Kayayyakin da aka ba da oda suna da mafi ƙarancin lokacin jagora na makonni 16 kafin a kawo su.
Ta yaya za a isar da oda na?
Za a aika ƙananan fakiti ta hanyar ƙaramin fakiti kamar USPS ko UPS ko wani lokaci ta hanyar abokin aikinmu, ya danganta da girman.
Yayin da kujera ɗaya na iya jigilar kaya.
Bayarwa Curbside (Sharuɗɗa Zuwa C)
Idan kai abokin ciniki ne na ƙarshe za a kawo siyan ku zuwa gidan ku a lokacin da aka riga aka tsara kuma ƙungiyar jigilar kaya za ta kawo odar ku zuwa ga tsare.Dole ne ku kasance a wurin da za ku sadu da direba.Ba za a buɗe odar ku ba. Ana iya barin ku tare da pallet ɗin jigilar kaya. Odar ku na iya zuwa a cikin akwati.
Za a tuntube ku aƙalla sa'o'i 36 kafin isarwa don tsara alƙawarin faɗuwa. Hakanan za ku karɓi imel tare da bayanan bin diddigin ku lokacin jigilar odar ku, yana ba ku damar kiyaye abubuwan da aka kiyasta isowa. Maraice da isar da karshen mako. Ba a samuwa. Idan ba za ku iya karɓar isarwa a cikin sa'o'i 48 na tuntuɓar ba, odar ku zai tara kuɗin ajiya kowace rana har sai an ba da odar ku (ciki har da karshen mako).
Jigiloli da yawa (Sharuɗɗa Zuwa C)
Idan odar ku ta ƙunshi abubuwa da yawa, yawanci muna jira har sai an cika dukkan odar ku kafin aikawa don tabbatar da kuɗin isarwa ɗaya da kwanan watan bayarwa.
If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com and be sure to include your order number for reference.
Gyara Bayanin jigilar kaya
Muna aiki tuƙuru don tabbatar da isar da odar ku akan lokaci.Idan bayanin jigilar kaya yana buƙatar sake fasalin bayan siya, ko kuma idan odar yana buƙatar a tura shi yayin wucewa, wannan odar na iya haifar da kuɗin sake aikawa.
Idan ina buƙatar odar nawa fa?
Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com
Manufar Komawa
Alhakin abokin ciniki ne ya duba duk haja da zarar an karɓa, tabbatar da ƙidayar, da bayar da rahoton duk wani lahani da ya faru yayin jigilar kaya.Idan akwai matsala mai inganci, lalacewa yayin wucewa, ko jirgin ruwa, Simway yana farin cikin sauƙaƙe jigilar kaya ko raka'a maye gurbin, muddin mun san batun cikin kwanaki goma sha huɗu (14) na isar da asali.